Course Content
From Prompts to Processes
You now know how to write effective prompts. But a single prompt is like a single tool -- useful, but limited. The real power comes when you chain AI tasks together into workflows that transform how you work.
A workflow is a repeatable sequence of steps that takes an input and produces a consistent output. When you add AI to a workflow, you are not just speeding up one step -- you are potentially redesigning the entire process.
Anatomy of an AI Workflow
Every AI workflow has these components:
- Trigger: What starts the workflow? (An email arrives, a form is submitted, it is Monday at 9am, a file is uploaded)
- Input Processing: What data needs to be gathered or formatted before AI can work on it?
- AI Task(s): What does the AI do? (Summarize, generate, analyze, classify, translate)
- Human Review Point: Where does a human check the output? (This is non-negotiable for anything external-facing)
- Output/Action: What happens with the result? (Send email, update spreadsheet, create document, notify someone)
Five Workflows You Can Build This Week
Workflow 1: The Meeting Summarizer
- Trigger: Meeting recording is saved
- Step 1: Transcribe audio using Whisper or built-in transcription
- Step 2: AI summarizes transcript into key decisions, action items, and follow-ups
- Step 3: You review the summary (2 minutes vs. re-watching a 60-minute meeting)
- Step 4: Summary is emailed to attendees
Workflow 2: The Content Repurposer
- Trigger: You publish a blog post or article
- Step 1: AI extracts the 3 key takeaways
- Step 2: AI generates a LinkedIn post, a Twitter thread, and an email newsletter snippet
- Step 3: You review and adjust each piece
- Step 4: Schedule posts across platforms
Workflow 3: The Customer Inquiry Classifier
- Trigger: New customer email or form submission arrives
- Step 1: AI classifies the inquiry (sales, support, billing, partnership, spam)
- Step 2: AI drafts an appropriate initial response
- Step 3: Routed to the right team member with the draft
- Step 4: Team member reviews, edits if needed, and sends
Workflow 4: The Weekly Report Generator
- Trigger: Every Friday at 3pm
- Step 1: Pull data from your tracking tools (sales numbers, project status, metrics)
- Step 2: AI generates a narrative summary with highlights, concerns, and recommendations
- Step 3: You review and add personal commentary
- Step 4: Report is formatted and distributed
Workflow 5: The Research Assistant
- Trigger: You need to learn about a new topic or evaluate a vendor
- Step 1: AI generates a structured research plan (what to look for, what questions to answer)
- Step 2: You gather information (articles, websites, documents)
- Step 3: AI synthesizes your gathered information into a comparison matrix or summary
- Step 4: You make the decision with a clear, organized view of the options
Building Without Code
You do not need to be a programmer to build AI workflows. Tools like Zapier, Make, and even the built-in automation features in Microsoft 365 and Google Workspace let you connect AI steps to your existing tools.
The key is thinking in terms of:
- "When THIS happens" (trigger)
- "Do THIS with AI" (process)
- "Then put it HERE" (output)
The Iteration Mindset
Your first workflow will not be perfect. That is expected. The process is:
- Build the simplest possible version
- Run it 5-10 times on real tasks
- Note where the AI output needs the most editing
- Improve the prompts at those weak points
- Run it again and compare
Within 2-3 iterations, you will have a workflow that saves measurable time.
Your Deliverable: A Working Workflow
- Choose one of the 5 workflows above (or design your own based on your tasks from Module 1).
- Map it out step by step using the trigger-process-review-output format.
- Use the Sandbox to build and test the AI steps. Write the prompts for each AI task in your workflow. Test them with realistic inputs.
- Run the complete workflow manually at least once end-to-end, even if you are doing each step by hand for now.
- Document what worked and what needs improvement. This becomes part of your Module 6 capstone.
